What our Customers say...

Testimonials

Totally awesome company from the first call to the end of cleanup here!  Thank you for great work and positive attitudes!

I was very impressed with SERVPRO's wok ethic, professional, and personal handling of my "small disaster". Bryan, the manager, and Jon, the lead technician, were awesome. Andrea, in the office, was a pleasure and took my calls during the day while dealing with my problem. They all are true assets to your company!

While the events at Gregory Park were dreadful for those directly affected by the flood, SERVPRO's role in the expedient & efficient response to get control of the situation was greatly appreciated. It was crucial that the cleanup was done as quickly as possible given that sewer water had penetrated the lower level units. You made our emergency a priority & the service provided was outstanding. As my first exposure with SERVPRO, I am impressed with both your office & field staffs.

Thank you for your donation of 216 cases of bottled water to the American Red Cross, Greater Rochester Chapter. Your kindness and concern for others make it possible for the Red Cross to provide vital emergency services here in our community. Thanks to your donation of bottled water we will be prepared to provide water in times of need to our fire and disaster clients, our emergency responders, and all the people we serve through our services.

When my hot water tank broke yesterday, I reached out to a plumber and SERVPRO to schedule service. Since it was a Sunday, I didn't expect such a quick response time. Jon and his co-worker Brian arrived before the plumber and helped me analyze the situation. They immediately put my mind at ease with their knowledge & understanding of the situation. I couldn't have asked for better customer service! I'm very pleased with the level of customer service your team provided me! Thank you again.